Shipping Policy

Delivery Times

GameBoks offers express shipping on all online orders via DHL Express. We currently ship to the following countries: Austria, Belgium, Bulgaria, Canada, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lichtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States.

  1. European Orders: Delivery time is typically 4-7 business days when your package ships from our warehouse.
  2. North America Orders: Due to the larger geographic area, delivery time for orders coming to the US and Canada is typically 5-10 business days when your package ships from our warehouse.

Once you have placed your order on our webshop, we will send you a series of 3 emails, so please confirm that you have submitted an accurate e-mail address when placing your order.

  • Order Received Email: sent immediately upon order.
  • Payment Confirmation Email: sent when your card is charged.
  • Shipment Confirmation Email: Includes UPS tracking, and sent when your order has shipped.

    Shipping terms & Conditions

    • GameBoks has the risk and liability for damage to the goods during transport when delivering until you or someone appointed by you have taken physical possession of the goods.
    • Please note that our shipping companies have been instructed not to leave any packages at the customer's door. They can only complete the delivery if they get a signature. If you are not home, they will contact you and arrange a new date of delivery.
    • If you choose to return the goods regardless of the situation you will have the risk and liability for damage to the goods during transport when returning until GameBoks has taken physical possession of the goods.
    • Business/Working Days: GameBoks can dispatch orders on working days only. Working days are Monday to Friday, please take this into account when placing orders over the weekend. For example, if you place an order on Saturday your order will be dispatched on the next working day, which is Monday.

    Shipping Charges 



    Up to 40.00 EUR

    Austria, Belgium, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Spain, Sweden, United Kingdom.

    Up to 50.00 EUR

    Bulgaria, Cyprus, Czech Republic, Hungary, Malta, Romania, Slovakia

    Up to 75.00 EUR

    Gibraltar, Iceland, Lichtenstein, Norway, Switzerland

    Up to 110.00 EUR

    Croatia, Serbia

    Up to 55 EUR

    Canada, USA



    If your product has broken (and is the fault of GameBoks) outside the 30-day return window, but within its warranty limit you may be eligibile for free repair.


    We currently offer free returns for full refunds within 30 days of your GameBoks' purchase.

    Please check out our Returns & Repair Page for more information.

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